Technical information

internet connection

Internet connection

You will need a broadband connection in order to enable the monitoring functionality of your MY-SERENITY and be able to register, access and control your system online via your account.

The gateway must be connected via Ethernet to a working internet connection at all times. Or it must have an active SIM card with GPRS data enabled inserted.

SIM card (GPRS)

SIM card (GPRS)

You can add a SIM card (GPRS data) in your control panel as an optional backup to your broadband connection. If your broadband fails then the panel will send information to your account via the GPRS network.

IP-cam and wireless router

IP-cam and wireless router

The camera is wireless but needs to be connected to the mains powers supply. You will also need to have a wireless router as the camera communicates via the router not to the control panel.

Extra detectors

Extra detectors

The pack “Home Control & Care” is wireless which means not only is it easy to install but also you can add extra detectors anywhere in your house.

Live streaming or video recording

Live streaming or video recording

After registering your MY-SERENITY camera, you can view live streaming video from your home or watch your recorded clips at any time on your computer or smartphone wherever you are in the world and with complete peace of mind thanks to the security offered by MY-SERENITY Home Manager.

back-up power source

Back-up power source

The battery is used as a back-up power source, allowing the panel to function as normal for a limited time after the mains failure. It is possible an intruder could cut the power supply to your home. If this happens your system will function as normal.

range of the sensors

Range of the sensors

The sensors are wireless and able to send signals back to the control panel up to a distance of 30m away

FM frequency reserved for alarm systems

FM frequency reserved for alarm systems

The panel communicates with the rest of the devices in your home on the 868MHz FM frequency reserved for alarm systems. This frequency is less susceptible to interference from other wireless devices you may have in the home.

alarm siren

Siren

The siren is very loud (104dB at 1 metre). When testing the alarm you may wish to turn the internal siren off if you are stood in close proximity to the panel. The siren should be loud enough to be heard throughout a typical home and warn intruders that the alarm has been activated.